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Intercultural communication

Exclusion on campus

By March 19, 2013November 27th, 20206 Comments5 min read8,788 views
If you google images for "study abroad," you get many pictures of inclusive-looking racially-diverse groups of people such as this one.

If you google images for “study abroad,” you get many pictures of inclusive-looking racially-diverse groups of people such as this one.

A persistent theme in research with international students in Australia is the tension between dreams of inclusion pre-departure and the experience of exclusion once in the country. In Kimie Takahashi’s ethnography with international students from Japan, for instance, participants often spoke about how their decision to study abroad was partly motivated by dreams of being part of a multicultural student body. Indeed, marketing materials for study abroad abound with images of groups of diverse students jointly engaging in study or leisure activities. Inclusiveness in such images is typically signalled by images of people who look racially different.

Participants in Takahashi’s research described elaborate fantasies of how they had imagined themselves being part of an international (in their case, that meant mostly ‘non-Japanese’ and sometimes also ‘non-Asian’) group of friends, hanging out in a cool café in Sydney and chatting away in their fluent English.

Unfortunately, in real life such scenarios hardly ever happened. Making friends, joining study groups, collaborating in diverse groups all turned out to be extraordinary difficult. This problem is not unique to the Japanese participants in Takahashi’s study but comes up again and again in research with international students: locals stick to them themselves and international students stick to their co-ethnics or other international students.

The campus advertising images of happily collaborating diverse student groups only seem to happen for the camera and fostering an inclusive culture on campus remains a vexing problem for universities. While there is a large body of advice aimed at individual international students (“Don’t be shy!” “Get over your lack of confidence!”), the actual production of international student exclusion on the micro-level of daily interactions remains poorly understood.

Maybe that is where internationalization can learn from Critical Race Theory.

A 2009 article published in the Harvard Educational Review (“Critical Race Theory, Racial Microaggressions, and Campus Racial Climate for Latina/o Undergraduates” by Tara Yosso, William Smith, Miguel Ceja and Daniel Solórzano) draws on the concept of “micro-aggression” to explain why Hispanic students at US elite universities share the experience of exclusion and isolation reported by international students at Australian universities.

“Micro-aggression” is a concept introduced by the psychiatrist Chester Pierce in the 1960s and refers to “subtle, innocuous, preconscious, or unconscious degradations, and putdowns, often kinetic but capable of being verbal and/or kinetic” (Yosso et al. 2009, p. x). In itself any act of micro-aggression may seem harmless but their cumulative effect over time can be deleterious: it causes stress, takes time and energy, and leads to an erosion of confidence and self-image. Can a concept developed to explain the exclusion of African Americans in workplaces of the 1960s be of any use to explain the exclusion of international students at contemporary universities?

As Yosso et al. show, the concept can certainly explain the exclusion of Hispanic students at US elite universities. In focus groups interviews, students spoke about their experiences of interpersonal relationships on campus. Everyone had a story to tell about subtle and not-so-subtle exclusions. The net result of many trivial interactions was a sense of non-belonging and a lack of feeling comfortable on campus, as one student explained:

I’m not really comfortable just being in the classrooms. Just going to class I feel the fact that I know that I’m different and I’m reminded of it every day . . . There’s me, a Black male and a Black female, and everybody else is White in my classroom. And me and those two Black individuals tend to sit together every session, every class session, whereas everybody else would just kind of tend to sit away from us. So as I put my book bag on the table, I would notice that the rest of the chairs would be empty while the other table would get crowded. It would be sixty people sitting at one table pushing each other off whereas I would be by myself sitting at my own table. […]The professor is talking and the whole time you’re thinking . . . Why doesn’t anybody sit here? (Yosso et al. 2009, p. x)

Experiences such as these made campus a stressful and exhausting place for Hispanic students in the study. They responded by withdrawing and by creating safe spaces with co-ethnics. The latter often led to accusations of self-segregations and so was an ambivalent strategy, too, even as it helped to ameliorate the acute sense of exclusion they experienced in the wider campus community.

In the 1960s, Chester Pierce had argued that the best defence against micro-aggression was the ability to recognize it and to defend promptly so as to reduce the cost of accumulation. That seems true of the Hispanic students in the study, too: their ability to recognize micro-aggressions as racist gave them the chance to create counter-spaces and, at the very least, to recognize that their exclusion was not their individual personal problem.

As regards international students, the racism inherent in micro-aggressions is often obscured by linguistic proficiency and the assumption that they are being excluded because their “English isn’t good enough.” Making micro-aggressions visible is thus a key task to create a more inclusive campus experience. As educators in internationalizing institutions we have a lot to learn from Critical Race Theory.

ResearchBlogging.org Tara J Yosso; William A Smith; Miguel Ceja; Daniel G Solórzano (2009). Critical Race Theory, Racial Microaggressions, and Campus Racial Climate for Latina/o UndergraduatesHarvard Educational Review, 79 (4)

Ingrid Piller

Author Ingrid Piller

Dr Ingrid Piller, FAHA, is Distinguished Professor of Applied Linguistics at Macquarie University, Sydney, Australia. Her research expertise is in bilingual education, intercultural communication, language learning, and multilingualism in the context of migration and globalization.

More posts by Ingrid Piller

Join the discussion 6 Comments

  • Brynn says:

    I had never thought to utilise CRT when talking about international students’ experiences on a university campus, but it makes total sense. Thank you for pointing that out!

  • Christine Dalogdog says:

    Thank you for sharing your insights on this, Dr. Piller! I was unaware that there was this notion of exclusion in international campuses and so, this was a disheartening and thought-provoking post that highlighted the expectations of international students versus the reality of pursuing their studies abroad where marginalization and stereotypes are prevalent especially when you mentioned the racially diverse images present in brochures and adverts. This post was written almost a decade ago but I think that educators and academic institutions need to explore and address this concern now, especially with issues on racism and discrimination still present in society. It is also important to highlight that multiculturalism in education is present and inevitable because of globalization, and intercultural competence and communication must be practiced through acceptance, inclusion, and tolerance for ambiguity.

  • Marygrace Cariaso says:

    I just recently learned that there is the tendency to solely attach a person’s ‘culture’ to their identity, which disregards their complexity as an individual. In doing so, cultural stereotypes and ideas may influence the way people act toward others. In this case, micro-aggressions result in social exclusion. I once scrolled through schools’ websites that promote diversity in education, and I noticed that it always included photographs of multicultural students gathering together, learning, and having fun. However, the reality is different, and I think it can be pretty misleading for international students who look forward to studying overseas and seeing it as an opportunity. It is already a considerable challenge to leave your comfort zone and enter an entirely unfamiliar situation. Being socially excluded makes it so challenging to make friends and find comfort in a foreign place. I am also curious if these micro-aggressions may come from lecturers themselves. Do they also perpetuate social exclusion in their classroom interactions? Reading this post and your work on intercultural communication in education inspired me to explore IC in the local context of my country. Thank you so much for sharing your knowledge and insights, Dr. Piller!

  • In the context of internationalisation of higher education, we also need to understand why, how, when and to whom those who engage in micro-agressions do what they do. This is something I didn’t do explicitly in my ethnographic study about Japanese students in Australia, but in light of emerging research such as mine or Ikuko Nakane’s, such investigation is urgently needed and will contribute to addressing the issue of exclusion among international students more holistically.

  • Khan says:

    What a thought-provoking post. Thanks Professor Ingrid. I agree that the semiotic display of celeberating multiculturalism is one thing and the social life on campus is another . Keeping the exceptions aside, the truth is that discourses rarely die. They may take only more subtle or sophisticated forms. By the way, such perceptions get played out even in classroom discourses especially in the body language of the lectuers ( mostly junior lecturers).
    Thannks for introducing a new lens of Critical Race Theory. Khan

  • Li Jia says:

    I think the content of examination also leads to social exclusion for some students if “race” can be classified not only in terms of ethnic but also geography, social and financial affiliation.
    In China, every year more than 270,000 students majoring English have to take part in an exam—TEM-4 (Test for English Majors Band 4) in order to prove they can reach the minimum requirement of being a qualified English major. In terms of its official acknowledgment and popularity in Chinese job-market, the TEM-4 is considered to be the most important exam compared with other English tests. There is nothing wrong giving students a universal test in a country for the sake of “fair competition” and school evaluation based on students exam performance, but if we take the content of the exam into consideration, we would find a sense of exclusion for the students particularly from poverty-stricken families in the west remote regions of China. One of examination questions is to write up a composition based on a TOPIC given. Such topics are like “Should College Students Hire Cleaners”, “My Idea of a University Arts Festival”, “Benefits of Volunteering”. Based on my 12 years of teaching experience, almost half of my students are from financially poor families and they have to be more “independent” than their unban peers who can be fed and dressed well. Hiring a cleaner or holding a party is definitely beyond their social contact and financial reach. Being a volunteer is strongly recommended since one’s childhood, but how many of those students can have a chance to work as a volunteer in an international conference or Olympic Game when they have to spend their weekends not studying or having fun but working with their parents in farmland bathing the scorching sun just to complement inadequate income for the family.

    I believe this group of students must have other forms of experience of marginalisation on campus. What are those obscured micro-aggressions in my university and what everyday-ness or “normal science” is working on campus so that we as educators are just “used to it” because of the established practice? These are the questions that pop in my mind after reading your provoking post, Ingrid. Surely, doing a field work interacting with Burmese and their kids’ education will have much to learn from Critical Race Theory.

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